Data Security

Afc365 Privacy Policy — Our Commitment to Keeping Your Data Safe

Every piece of your data at afc365 is stored with the highest level of security. This page explains — in plain English — what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026 Bengali translation — the English version prevails in the event of any dispute.
Secured

How we protect your information

The six core pillars of afc365's data protection framework

256-bit SSL Encryption

Every connection to afc365 is protected with bank-grade SSL encryption. No one can intercept your password or payment details in transit.

Secure Data Storage

Member data is stored on internationally certified servers. Multiple layers of security are always active to prevent unauthorised access.

Your data is never sold to third parties

Afc365 never sells your personal information to advertisers or third parties. Your data is not shared unless required by law.

Regular Security Audits

Every month, independent third-party cybersecurity experts audit afc365's systems. Any vulnerabilities identified are resolved within 48 hours.

Two-Factor Authentication

Afc365 accounts support two-factor authentication (2FA). Once enabled, logging in will require a one-time OTP sent to your mobile, even if someone knows your password.

Minimal Data Collection Policy

Afc365 only collects information that is strictly necessary. We do not ask for personal data beyond what is needed — and every piece of data we do request is justified within this policy.

By registering on afc365 or using the platform, you consent to the collection and use of your information as described in this Privacy Policy. This policy is part of our Terms & Conditions Section.

1

What Data We Collect

Afc365 collects three types of information — what you provide directly, what is collected automatically, and what is received from third parties.

What you provide directly:

  • Full name, date of birth & gender (collected at registration)
  • Mobile number & email address
  • Current Address
  • National ID number or passport number (collected during KYC verification)
  • Payment method details — bKash/Nagad/Rocket number
  • Contact details provided via support chat or email

Automatically collected:

  • IP address & device information (mobile model, operating system)
  • Browser type & version
  • A log of which pages you visited on the platform and for how long
  • Betting & Gaming History
  • Login time & location (city level only, not precise GPS)
  • Cookie & Local Storage Data

Afc365 never collects your bank account number, card number, or PIN. All payments are processed through mobile banking gateways — Your financial credentials are never sent directly to afc365's servers.

2

Why This Data Is Collected

Afc365 collects data only for specific, legitimate purposes. Each purpose is clearly outlined below:

Data type Purpose Legal basis
Identity Information Account Creation & KYC Verification Contractual Requirements
Contact Information Notifications & Support Legitimate Interest
Payment Information Transaction Processing Contractual Requirements
Gaming History Responsible Gaming Monitoring Legal Obligation
Device & IP Fraud Prevention & Security Legitimate Interest
Cookie Data User Experience Improvement Consent
3

How your information is used

Information collected on afc365 is used in the following ways:

  • Account management — verifying logins, processing password resets, and maintaining account security.
  • Transaction Processing — ensuring deposits and withdrawals are completed accurately.
  • Customer support — providing our support team with the information needed to resolve your issues.
  • Fraud & Cheating Prevention — analysing device and transaction patterns to detect unusual activity.
  • Promoting responsible gaming — monitoring gaming behaviour to identify at-risk members and provide appropriate support.
  • Personalized experience — showing relevant offers based on your preferences and gaming history.
  • Legal compliance — using data for regulatory reporting and audits as required by governing authorities.
  • Platform improvement — analyzing which features are most used to enhance our services.

Afc365 may use your information for marketing purposes — but only for afc365's own promotional communications, not for third-party advertising. You can unsubscribe from marketing emails at any time.

4

Who your data may be shared with

Afc365 does not sell your data. However, limited information may be shared with specific parties in certain circumstances:

  • Payment processors: Transaction details are shared with bKash, Nagad, or Rocket as required to process deposits and withdrawals.
  • KYC Verification Services: Approved third-party services may be used for identity verification purposes.
  • Legal Authorities: We may be required to provide information in response to a court order or a lawful request from a government authority.
  • Licensing authority: We may be required to provide relevant information during audits or inspections by regulatory authorities.
  • Technology partners: With the cloud and hosting providers used to operate the platform — all of whom are contractually required to uphold the same privacy standards.

All third parties that receive your data are bound by a Non-Disclosure Agreement (NDA) with afc365. They are prohibited from using your information for their own purposes or sharing it with anyone else.

6

Data Retention Period

Afc365 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Active Account Data: Retained for as long as your account remains active.
  • Transaction Records: Retained for a minimum of 5 years in accordance with international AML regulations.
  • KYC Documents: May be retained for 5 to 7 years after account closure.
  • Support Contact: Retained for 2 years after the issue is resolved.
  • Analytics Data: May be used indefinitely once anonymised.
  • Marketing Consent Records: Retained for 3 years after unsubscribing (as legal evidence).

Once the retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.

7

Your Data Rights

As an afc365 member, you have several rights over your own data. Knowing and exercising these rights is entirely for your benefit:

Right to Know

You have the right to request a copy of the personal data afc365 holds about you. Submit a request to our support team and the information will be provided within 30 days.

Right to Rectification

You can update any incorrect or outdated information. Minor changes can be made directly from your profile; major changes require KYC verification.

Deletion Request

You may request data deletion when closing your account — however, certain information must be retained to meet legal obligations.

Request to restrict processing

You can request that we stop using your data for specific purposes — such as opting out of marketing emails.

Right to Data Portability

You can request an export of your gaming history and transaction data in a structured format (CSV or JSON).

Right to Lodge a Complaint

If you have a complaint regarding afc365's privacy policy, please contact us first at support@afc365.com. If the issue remains unresolved, you may escalate it to the relevant licensing regulatory authority.

8

Protection of Minors' Data

Afc365 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18, and if such data is received, it is deleted immediately and the account is closed.

If a parent or guardian suspects their minor child has been using afc365, please contact us immediately at support@afc365.com. We will act promptly.

Afc365 takes special precautions to protect minors. If any irregularity is detected during age verification, the account is immediately suspended and the relevant authorities are notified.

9

Our security measures in detail

Afc365 employs both technical and administrative layers of security to protect your data:

  • Encryption: 256-bit TLS encryption in transit and AES-256 encryption at rest.
  • Access controls: Only authorised staff may access member data, and only within their defined scope of responsibility.
  • Log Monitoring: Every server access is logged — any unauthorised access attempt triggers an automatic alert.
  • Penetration Testing: External security experts conduct vulnerability assessments on our systems at least twice a year.
  • Staff Training: All afc365 staff participate in regular data security training.
  • Incident response plan: In the event of a data breach, the relevant authorities and affected members will be notified within 72 hours.

That said, no one can guarantee 100% security on the internet. We strongly recommend keeping your password strong, enabling 2FA, and reporting any suspicious activity immediately to support@afc365.com.

10

Policy Updates & Contact

Afc365 may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered email or an in-app notification. The date of the latest update will always be shown at the top of the page.

For any questions about our Privacy Policy or requests regarding your personal data:

  • Email: support@afc365.com
  • Live Chat: Available 24/7
  • Subject line: "Privacy Request"

Privacy-related requests are typically responded to within 7 business days.

Learn More About Our Privacy Policy

Why does afc365 maintain such a detailed Privacy Policy?

Many online platforms write their privacy policies in such complex language that most people never bother reading them. afc365 believes that's not right — because the Privacy Policy is the most important part of our agreement with you. You deserve to know exactly how your information is being used. That's why we've written everything in plain, straightforward language.

Can my data be hacked?

Claiming zero risk would be false. That said, the security measures afc365 has in place are on par with international banking standards. Your password is stored as a hash — meaning even if the database were compromised, your actual password could not be recovered. The biggest security risks typically come from the user's side — weak passwords, clicking phishing links. So keep 2FA enabled and only log in through afc365.com.

Is device tracking following me?

Afc365 collects your device information — but not to "track" you. There are two main reasons: first, to detect whether multiple accounts are being created from the same device (which violates our rules); and second, to alert you if an unrecognised device attempts to log in to your account. This information is never shared with advertisers.

Does My Data Leave Bangladesh?

As afc365 is an international platform, your data may be stored on servers located outside your country. These servers comply with international data protection standards and are accessible only to authorized afc365 personnel. Regardless of where your data is transferred, the same Privacy Policy applies.

How Your Data Flows

Your data's journey from registration to gaming

Registration

Information You Provide

Encryption

Your data is protected

Retention

On Secure Servers

KYC Verification

Identity Verification

Gaming

To improve your experience

Upon expiry

Securely Deleted

FAQ

Two popular questions answered about afc365 VIP benefits and payments

Joining afc365's VIP or High Roller program comes with a range of benefits that set it apart from a standard membership. The most significant difference is a dedicated account manager — a personal support representative assigned specifically to you, handling all your needs directly. When it comes to withdrawals, High Rollers receive priority processing — while regular members may wait several hours, VIP payments are typically completed within 15 to 30 minutes. Higher withdrawal limits also apply. Bonuses are another key differentiator — you'll have access to custom bonus offers, lower wagering requirements, and exclusive cashback packages. High Rollers also receive exclusive odds boosts ahead of major matches. To join the High Roller program, you need to maintain consistent betting activity and meet a specified monthly deposit threshold. For full details on the terms, High Roller Page View or contact support.

afc365 does not charge any fees on withdrawals — that is our platform policy. So if you withdraw ৳5,000, afc365 sends the full ৳5,000. However, bKash, Nagad, or Rocket may apply their own cash-out charges — this is the mobile banking provider's policy and is outside afc365's control. Currently, bKash typically charges 1.85% on cash-outs, while Nagad's rate is slightly lower. Regarding withdrawal limits — the minimum is ৳500. Standard members have a daily maximum that varies depending on account type and verification level. Completing KYC significantly increases this limit. High Roller accounts have a higher daily limit. For large withdrawals (generally above ৳50,000), additional verification may be required under AML regulations. This process typically takes 1 business day to complete.
Privacy Policy at a Glance
Your Data Is Never Sold
256-bit SSL Encryption
Monthly Security Audits
You Have the Right to Request Data Deletion
No Data Collected From Minors
Card/bank details are not stored
Privacy Requests

To view, correct, or request deletion of your information, please get in touch with us.

support@afc365.com
Live Chat — available 24/7
Response: within 7 business days

Start gaming in a safe environment

Your data is protected, your payments are secure — register with afc365 today.

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Afc365 — Your Trust Is Our Greatest Asset

Robust data protection, transparent policies, and trusted service — join afc365 and enjoy complete peace of mind.

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