Legal Document

Afc365 Terms & Conditions — Everything Explained in Plain English

Please take a moment to read these rules before using afc365. We've written them in plain, straightforward language — not legalese — so you have a clear understanding of your rights and responsibilities.

Last updated: January 2026 Translated for reference — the original English version takes precedence where applicable

Key Policies at a Glance

The six most important things to know about afc365's Terms & Conditions

Age Requirement & Identity

You must be at least 18 years old to open an account on afc365. All information provided at registration must be accurate — accounts created with false details may be closed.

Payments & Withdrawals

Deposits and withdrawals must be made using the same payment method. KYC verification must be completed before any withdrawal can be processed.

Bonus Policy

Each bonus has its own wagering requirements. Please read the applicable terms before accepting a bonus — once accepted, it cannot be declined.

Prohibited Activities

Bonus abuse, operating multiple accounts, or any attempt to manipulate the system will result in permanent account closure and the balance may be forfeited.

Account Security

You are responsible for keeping your password and login details confidential. Sharing your account with others is strictly prohibited and may put your account at risk.

Responsible Gaming

Afc365 takes Responsible Gaming seriously. Self-exclusion, deposit limits, and cooling-off periods are available to all users.

By registering with afc365, you confirm that you have read and fully agree to these terms and conditions. If you do not agree with any part of them, please refrain from using afc365.

1

General Terms & Conditions

Afc365 is an internationally licensed online gaming and Sports Betting platform. These terms and conditions form a legally binding agreement between afc365 and the user. By using the platform, you agree to be bound by this agreement.

Afc365 reserves the right to amend these Terms & Conditions at its discretion at any time. Notice of any changes will be posted on the website. Continued use of the platform following any such changes will be considered acceptance of the updated terms.

The Bengali version of these terms and conditions has been provided for convenience only. In the event of any ambiguity or dispute, the original English version shall take precedence.

2

Account Registration & Eligibility

To open an account with afc365, the following conditions must be met:

  • You must be at least 18 years old — use of the platform by minors is strictly prohibited.
  • The name, address, date of birth, and contact details provided at registration must be completely accurate and your own.
  • Each person may operate one account only — creating multiple accounts under the same NID or identity is strictly prohibited.
  • Online gaming must be legal under the laws of your country — it is your own responsibility to confirm this.
  • Afc365 employees and their immediate family members are not permitted to open an account.

To change the email address or mobile number registered to your account, please contact the support team and complete identity verification.

3

KYC & Identity Verification

Afc365 complies with international Anti-Money Laundering (AML) regulations. For this reason, KYC (Know Your Customer) verification is required on every account.

Before making a withdrawal, or for transactions above a certain amount, you may be required to submit the following documents:

  • A clear copy of your National ID (NID) or passport
  • A recent utility bill or bank statement (as proof of address)
  • Proof of payment method ownership (screenshot of bKash/Nagad account)

Withdrawals will be held until KYC verification is complete. Once documents are submitted, verification is typically completed within 24 to 48 hours. In suspicious circumstances, afc365 may request additional documentation.

Verification Levels Required Documents Benefits
Basic NID + Mobile Number Deposits & Withdrawal Limits
Standard NID + Proof of Address Full Withdrawal Access
Premium Full KYC + Source of Funds VIP / High Roller Access
4

Payment & Transaction Policy

Afc365 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. Key payment rules:

  • Minimum deposit is ৳100 and minimum withdrawal is ৳500 (subject to change).
  • You must use a payment method registered in your own name — deposits and withdrawals from another person's account are not permitted.
  • Withdrawals must be made using the same payment method used for the deposit.
  • Withdrawals are typically processed within 15 minutes to 24 hours; larger amounts may require additional verification.
  • If you have a bonus balance, you may not be able to withdraw your cash balance until the wagering requirements for that bonus have been met.
  • In the case of suspicious transactions, afc365 reserves the right to place a hold on the payment and conduct an investigation.

Afc365 does not charge any additional fees on transactions. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own charges — this is outside afc365's control. Check the fees in your mobile banking app before making a transaction.

5

Bonus & Promotion Terms

Afc365 bonus offers are governed by fair and transparent policies. Key things to know about bonuses:

  • Each bonus has its own wagering requirement — meaning you must wager a specified multiple of the bonus amount before it can be withdrawn.
  • A welcome bonus can only be claimed once per account — attempting to claim it multiple times may result in account closure.
  • There may be a maximum stake limit on bets placed with bonus funds — this will be specified in each bonus's terms.
  • Bonuses are valid for a specific period. Any unused bonus will be automatically forfeited once the expiry date has passed.
  • Cashback bonuses can generally be withdrawn directly — though specific offers may carry their own separate conditions.
  • Afc365 reserves the right to modify or cancel any bonus offer at any time.

Always read the terms of an offer before claiming a bonus. Bonuses cannot be withdrawn until the wagering requirements have been met. For more details, Bonus Page View.

6

Betting & Gaming Rules

Keep the following rules in mind when placing bets on afc365:

  • Once a bet is confirmed, it cannot be changed or cancelled — except where a cash-out feature is available.
  • Afc365 is not liable for failed bets or interrupted games caused by technical issues — however, depending on the situation, the bet may be voided and the funds returned.
  • If a bet is placed due to an obvious error in odds or incorrect information, afc365 reserves the right to void that bet — even if payment has already been processed.
  • Using match-fixing arrangements or insider information to place bets in Sports Betting is strictly prohibited.
  • Casino games use a certified Random Number Generator (RNG) that is regularly audited.

Afc365 may investigate any unusual patterns in betting or gaming activity and, where necessary, place a hold on payments.

7

Prohibited Activities

The following activities are strictly prohibited on afc365. Engaging in any of them may result in permanent account closure and forfeiture of your balance:

  • Creating multiple accounts or registering using another person's identity.
  • Bonus abuse — such as one individual using multiple accounts or devices to claim bonuses.
  • Selling or transferring your account to another person.
  • Using automated software, bots, or scripts to place bets.
  • Attempting to interfere with or hack the platform's security systems.
  • Engaging in money laundering or any suspicious financial transactions.
  • Threatening or harassing other members, or spreading unsubstantiated cheating allegations against them.

If prohibited activity is detected, afc365 reserves the right to close the account without prior notice. In such cases, there may be no right to appeal against the forfeiture of any remaining balance.

8

Data Protection & Privacy

Afc365 is fully committed to protecting your personal information. The key points of our data policy:

  • Your personal data is never sold or shared with third parties — except where required by law.
  • All data is secured with 256-bit SSL encryption.
  • Your gaming history and transaction records are stored on our servers — used to support Responsible Gaming and to resolve disputes when necessary.
  • Cookies are used to enhance your platform experience and remember your preferences.

For more details, visit our Privacy Policy Read.

9

Account Closure & Restrictions

You can close your account at any time. Simply contact the support team and your account will typically be closed within 2 business days. Please withdraw any remaining balance before requesting closure.

Afc365 may suspend or permanently close an account under the following circumstances:

  • If evidence of a Terms & Conditions violation is found.
  • If false information is found during KYC verification.
  • If suspicious financial activity is detected.
  • Under the Responsible Gaming policy, at the user's own request for self-exclusion.

If you request self-exclusion, your access to the platform will be suspended for a set period or permanently, and no new accounts may be opened during that time. Details Responsible Play can be found on this page.

10

Terms Changes & Dispute Resolution

Afc365 may update any part of these terms and conditions at any time. For significant changes, members will be notified via the website and through email or in-app notifications.

For any dispute or complaint, contact afc365's support team first — at support@afc365.com or via live chat. Most issues can be resolved directly.

If the matter cannot be resolved through support, you may escalate your complaint to afc365's licensing regulatory authority. The support team will provide details on how to do so.

In any betting dispute, afc365's server logs shall serve as the final and binding evidence.

More detail on the Terms & Conditions

Why does afc365 maintain such detailed terms and conditions?

Most people assume terms and conditions are dense legal text that nobody actually reads. afc365 wants to change that. We've written our terms in clear, everyday language so every member knows exactly what they're entitled to and what's expected of them. Most misunderstandings start with ambiguity — we'd rather eliminate it.

How does bonus wagering requirement work?

Say afc365 gives you a ৳1,000 bonus with a 20x wagering requirement. That means you need to place a total of ৳20,000 (1,000 × 20) in bets before you can withdraw the bonus. These bets can be placed using cash or bonus funds — though specific rules may vary by game. Full wagering conditions for each offer are listed on the afc365 bonus page.

Will my account be automatically closed if I still have a balance?

Afc365's inactivity policy applies to accounts that have been dormant for an extended period. If there is no login or transaction for 12 consecutive months, the account will be marked as "inactive" and a small monthly maintenance fee may be deducted. However, any remaining balance will not be fully forfeited — you can log in at any time to make a withdrawal.

What should you do if you disagree with something?

If you disagree with any of our terms, we strongly recommend reaching out to our support team first. Many issues stem from a lack of clarity and can be resolved quickly through a direct conversation. For questions about a specific clause, feel free to email us at support@afc365.com.

FAQ — How Gaming Works

Two common questions about playing games on afc365

afc365's Live Casino lets you play with real dealers via live video stream — just like sitting at an actual casino table. If you're new, head to the lobby and click "Live Casino." You'll find a range of games including Baccarat, Roulette, Teen Patti, and Andar Bahar. Baccarat is the easiest place to start — you simply back one of two sides: "Player" or "Banker." Whichever hand is closest to 9 wins. Place your bet, the dealer deals the cards, and results appear instantly. Every table shows its minimum bet — start small to get a feel for the game, then increase your stakes as you grow more confident. Click the "i" icon at any table for a full rules guide. You can also ask afc365's live chat support about the rules of any game.

Yes, the afc365 website works fully in a mobile browser — no separate app installation needed. Whether you use Chrome, Samsung Browser, or Safari, opening afc365.com will automatically display a mobile-friendly interface. Deposits, withdrawals, live betting, and casino games are all available through the browser. Live Casino video streaming runs well in-browser too, though a strong internet connection will make the experience smoother. That said, the app does offer a few extras that the browser cannot match — such as push notifications (instant alerts for odds boosts or bonuses) and background live score updates. The app also loads a little faster than the browser. Even so, all core afc365 features are fully accessible via browser alone.
Have a question about the terms?

If you have trouble understanding any of our terms or need more information, contact our support team — available 24/7, seven days a week.

support@afc365.com
Live Chat — Instant Response

Betting is for entertainment, not addiction. If you're struggling, use afc365's self-exclusion tool. Read the Responsible Gaming Guide

Read all the terms? Start safely now

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Afc365 — Bet on a Trusted Platform, Under Transparent Terms

No hidden terms, no vague rules. Everything at afc365 is straightforward — so your experience stays enjoyable.

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